SHIPPING POLICIES

Domestic Shipping

USPS First Class Mail: Free, 2-5 Business Days Following Order Fulfillment Date. 

USPS Priority Mail: $8.00, 2-3 Business Days Following Order Fulfillment Date.

USPS Express: $25, 1-2 Business Days Following Order Fulfillment Date.

  

  

International Shipping

Fedex International Priority: $40, 3-5 Business Days, Following The Order’s Fulfillment Date. Possible Delays maybe Encountered.

 

International Shipping Terms & Conditions 

Items Shipped To Countries Outside Of The U.S. May Be Subject To Taxes, Customs Duties And Fees Levied By The Destination Country ("Import Fees"). The Recipient Of The Shipment Is Responsible For All Import Fees. We Have No Control Over These Charges As Customs Policies Vary From Country To Country. If You Have Questions Related To Customs Charges Please Contact Your Local Customs Office.

 Customs Clearance Procedures Can Cause Delays Beyond Original Delivery Estimates.

 

Lost Or Stolen Packages

Telesto Designs, Does Not Take Responsibility For Packages Lost Or Stolen During Transit Or Upon Arrival. All Claims Must Be Filed Through The Carrier That Your Package Was Shipped With.  Once Items Have Been Fulfilled And Shipped, It Is In The Carrier's Hand To Get Your Items To You Rapidly And On Time. We Always Request Delivery Confirmation From Usps Or Fedex. Once Packages Have Been Delivered, And Officially Confirmed That Our Product(s) Have Successfully Reached Their Destination. We No Longer Claim Responsible For Missing Item(s). 

 

Personalized & Pre-Order Items

Please Allow 14-20 Business Days From The Order Date, For Production (Not Including Delivery Time). Please, Note That Holiday Season May Also Lead To Longer Processing Time